Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Estimates We ship internationally using USPS and DHL Express. Estimated delivery times to EU countries:
- DHL Express Worldwide: 7–14 business days
- USPS Priority Mail International: 7–14 business days
- USPS Priority Mail Express International: 7–14 business days
Customs, Duties & Import Taxes SOSApparel ships from the United States. Orders shipped to the EU may be subject to import VAT and customs duties upon arrival. These charges are the responsibility of the customer and are not included in your order total. Please check with your local customs office for more information.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking updates may take 24–48 hours to appear.
Lost or Delayed Shipments If your order hasn't arrived within the estimated timeframe, please contact us at sittingonstars0@gmail.com or info@sittingonstars.com and we'll work to resolve it promptly.